Last Updated: 18 November 2025
1. Introduction
- These Terms & Conditions (“Terms”) govern the use of the Gerizim website (“Site”) and the purchase and use of any event ticket (“Ticket”) sold by International Gerizim Pte. Ltd. (“Gerizim”, “we”, “us”).
- Whether you purchase Tickets using a registered account or as a guest, you agree to comply with these Terms.
2. User Accounts
- Creating an account on the Site is optional.
- If you choose to register an account, you must provide accurate information and keep your login details secure.
- You are responsible for all actions conducted under your account.
- Account features may include:
- Access to past orders
- Convenient retrieval of Tickets
- Faster checkout
- Access to exclusive content or promotions (if introduced)
3. Ticket Purchase & Payment
- Tickets may be purchased via:
- A registered user account; or
- Guest checkout without account creation
- Ticket prices are displayed in Singapore Dollars (SGD) unless stated otherwise.
- Payments are securely processed through Stripe.
- Gerizim does not store, transmit, or process credit card information on its servers.
- A binding contract is formed when payment is successfully processed and we issue a Ticket confirmation.
4. Ticket Delivery
- Tickets purchased may be delivered via:
- Your user account (if registered)
- You are responsible for ensuring that your email address is correct and accessible.
5. Ticket Validity
- A Ticket grants entry only to the specific Event, date, time, and venue stated on it.
- A valid Ticket and matching identification must be presented at the Event.
6. Non-Refundable Policy
- All Tickets are strictly non-refundable, including for:
- Change of mind
- Illness or personal emergencies
- Scheduling conflicts
- Travel issues
- No-shows
- Refunds will only be issued if the Event is cancelled by Gerizim and not rescheduled.
7. Event Cancellation or Rescheduling
- If an Event is cancelled and not rescheduled, we will refund the Ticket price paid.
- If an Event is rescheduled, your Ticket remains valid for the new date.
- No refunds will be issued if you are unable to attend the rescheduled date.
8. Non-Transferable Tickets
- Tickets are strictly non-transferable.
- Only the person whose name appears on the Ticket may use it.
- Entry will be denied if the identification does not match.
9. Prohibited Resale
- Tickets may not be resold, gifted, transferred, or used for promotional purposes.
- Any Ticket detected to be resold or transferred will be invalidated without refund.
10. Entry & Conduct
- Gerizim and venue staff reserve the right to refuse entry or remove any person for:
- Disruptive or unsafe behaviour
- Non-compliance with staff instructions
- Breach of these Terms
- No refunds will be issued if admission is refused for cause.
- You consent to reasonable security checks.
11. Changes to Event Programme
- Programmes, speakers, schedules, and venue arrangements may change.
- Such changes do not entitle Ticket Holders to refunds.
12. Liability & Indemnity
- To the maximum extent permitted by Singapore law, Gerizim’s liability is limited to the amount paid for the Ticket.
- Gerizim is not responsible for indirect losses such as:
- Travel or accommodation costs
- Business or income loss
- Consequential damages
- You agree to indemnify Gerizim for claims resulting from your misconduct or breach of these Terms.
13. Intellectual Property
- All Site content, including text, images, branding, and graphics, is owned or licensed by Gerizim and may not be used without permission.
14. Privacy & Data Protection
- We collect personal data necessary for processing your Ticket purchase, whether through account checkout or guest checkout.
- Gerizim complies with the Personal Data Protection Act (PDPA) of Singapore.
- For full details, please refer to our Privacy Policy.
15. Third-Party Services
- Payment processing is handled by Stripe; their terms and privacy policies apply.
- Gerizim is not responsible for the practices or content of external websites.
16. Updates to Terms
- We may revise these Terms periodically.
- Continued use of the Site or Tickets constitutes acceptance of any updates.
17. Governing Law
- These Terms are governed by Singapore law.
- Any disputes will be resolved exclusively in Singapore courts.
18. Contact Us
For questions or support, contact:
International Gerizim Pte. Ltd.
171 Tras Street, Union Building #05-173, Singapore 079025
Email: denise.ong@i-gerizim.com